01
Consultation
We start with a conversation about your portfolio — size, location, current process, and what's not working. No obligation, no pressure.
02
Assessment
We review your current tools, workflows, and pain points, and put together a plan for what we'd take on and how.
03
Onboarding
We set up access to your property management platform, establish communication channels, and confirm workflows before anything goes live.
04
Ongoing Operations
Day-to-day management runs on the workflows below, with regular reporting so you always know where things stand.
The Maintenance Workflow
Every maintenance request follows this path — owner approval happens before a vendor is paid, not after.
1
Tenant reports issue
2
Review photos/details
3
Determine appropriate vendor
4
Request estimate
5
Compare estimate with market rates
6
Negotiate when appropriate
7
Get owner approval
8
Schedule vendor + tenant
9
Verify completion / after photos
10
Confirm tenant satisfaction
11
Process vendor payment
The Leasing Workflow
The same sequence for every placement, from listing to move-in.
1
Listing preparation
2
Lead management
3
Prospect communication
4
Showing coordination
5
Application
6
Screening
7
Approval
8
Lease preparation
9
Move-in coordination
10
Utilities / move-in documentation
Want to see how this would work for your portfolio?
Tell us about your properties and we'll walk you through it.